• STEP 1

    Customer Consultation
    客戶諮詢




    • 客戶通過電話、郵件或線上管道與公司進行聯繫和諮詢

    • 瞭解客戶需求，包括貨物類型、數量、重量、尺寸、運输距離等



    • Customers engage with the company through various channels, including telephone, email,
      and online platforms, to initiate inquiries and consultations.

    • Comprehensive understanding of customer requirements, including cargo type, quantity,
      weight, dimensions, and transportation distance, is obtained.








  • STEP 2

    Preliminary Information and Quotation
    初步行情報價





    • 通過客戶提供的條件與需求，給予客戶市場上的一般性報價

    • 客戶認可該報價，再派出工程師進行進一步的現場探勘




    • Based on the customer's conditions and requirements, a general market quotation is
      provided.

    • Upon the customer’s acceptance of the preliminary quotation, engineers are dispatched to
      conduct further site surveys.










  • STEP 3

    On-Site Survey
    現場探勘






    • 在現場進行詳細的勘測和評估工作，確定吊裝和安裝的具體要求

    • 與客戶討論並提供專業建議，共同確定最佳方案




    • Conduct detailed site assessments and evaluations to determine specific requirements for
      lifting and installation.

    • Engage in discussions with the customer to provide professional recommendations and
      jointly formulate the optimal plan.








  • STEP 4

    Feasibility Assessment and Quotation
    可行性評估報價




    • 根據客戶的需求和現場探勘結果，提供運輸、倉儲、吊裝和安裝的綜合報價

    • 包括運費、倉儲費、吊裝費、安裝費等各項費用




    • Provide a comprehensive quotation covering transportation, warehousing, lifting, and
      installation services based on customer requirements and on-site survey findings.

    • This includes detailed cost breakdowns for transportation, storage,
      lifting, installation, and other related services.








  • STEP 5

    Contract Execution 簽約







    • 依據客戶的需求跟條件及我方報價進行合約簽訂

    • 按照合約簽訂的時間及工程內容開始作業




    • Contracts are executed in alignment with customer requirements, specifications, and the provided
      quotation.

    • Operations commence as per the agreed schedule and project specifications outlined in the contract.









  • STEP 6

    Transportation Preparation
    運輸準備





    • 根據貨物的尺寸和重量，選擇合適的運工具(如卡車、船舶等)和包裝材料

    • 確保貨物安全穏固地裝載在運輸工具上，並做好跟蹤追蹤工作





    • Appropriate transportation methods (such as trucks, ships, etc.) and packaging materials are selected
      based on the cargo's dimensions and weight.


    • Ensure that goods are securely and safely loaded onto transportation vehicles, with tracking and
      monitoring in place.








  • STEP 7


    Warehousing Arrangement and Management
    倉儲安排管理





    • 根據客戶需求，選擇合適的倉儲地點，並安排貨物的儲存

    • 對貨物進行驗收和分類，確保貨物安全妥善地儲存

    • 運輸工作完成後，繼續對貨物進行倉儲管理，確保貨物安全和完整

    • 定期檢查貨物的狀況，及時處理可能出現的問題




    • Select appropriate storage facilities according to customer specifications and arrange
      for the systematic storage of goods.

    • Perform acceptance and classification of goods to ensure they are stored safely and
      appropriately.

    • Continue warehouse management after transportation completion to guarantee goods' safety
      and integrity.

    • Conduct regular inspections of goods, with prompt resolution of any issues.










  • STEP 8

    Lifting Services
    吊裝服務





    • 從倉庫轉運貨物或運貨物直接到達目的地後，根據客戶需求進行吊裝作業

    • 根據貨物的特性和尺寸，選擇合適的吊裝設備和方法

    • 確保吊裝過程的安全和高效





    • Perform lifting operations upon arrival at the destination or transfer from the
      warehouse according to customer requirements.

    • Select appropriate lifting equipment and methods based on goods' characteristics and
      dimensions.

    • Ensure the lifting process is conducted with the utmost safety and efficiency.













  • STEP 9

    Installation Services
    安裝服務






    • 根據客戶要求進行安裝

    • 按照貨物的類型和尺寸，選擇合適的安裝工具和方法

    • 安裝前進行必要的準備工作，如測量、組装、調試等

    • 安裝完成後進行細緻的檢查和測試，確保貨物功能正常




    • Conduct installation services according to customer specifications.

    • Select suitable installation tools and methods based on the type and size of the goods.

    • Conduct necessary preparatory work such as measurement, assembly, and calibration prior
      to installation.

    • Perform thorough inspections and testing after installation to ensure proper
      functionality.











  • STEP 10


    Customer Acceptance
    客戶驗收






    • 客戶對安裝完成後的貨物品質、數量、安裝效果等進行驗收

    • 如有問題，及時與公司協商解決，並採取必要的調整措施

    • 客戶確認並簽署相關簽收單，表示驗收通過





    • Customers inspect the quality, quantity, and installation outcomes of the goods
      thoroughly.

    • If issues arise, negotiations with the company are undertaken for immediate resolution,
      with corrective measures implemented.

    • Customers confirm and sign all relevant acceptance documentation, signifying successful
      completion of the acceptance process.












  • STEP 11


    Settlement and After-Sales Service
    結算與售後





    • 根據合約約定，結算服務費用

    • 提供符合要求的發票和其他相關資料

    • 提供售後支援和服務，解決客戶可能遇到的問題，與客戶保持聯繫

    • 長期維護與客戶的關係，根據客戶需求提供相關的諮詢服務和技術支援





    • Service fees are settled as per the contractual agreement.

    • Provision of compliant invoices and relevant documentation to the customer.

    • Post-sale support and services are provided to address any issues encountered by customers, maintaining
      consistent communication.

    • Foster long-term relationships with clients, offering consultancy services and technical support
      tailored to client needs.